FAQs • Coventry, CT • CivicEngage

I'm experiencing a hardship and would like to reduce my tipper barrel size. Can the swap fee be waived?: There are changes in citizen’s lives beyond their control which raise the need to change the size of tipper barrels. In these cases the Town Manager shall have the authority to waive the tipper barrel swap fee. To qualify for a hardship waiver, the citizen must complete an application detailing the hardship. The hardship must meet the definition as described in the application form.
Download the application form

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Trash & Recycling

1. My trash or recycling wasn't picked up even though I had it out on time. What should I do?: If materials are not picked up from the curbside, residents are asked to please call All American Waste at 860-289-7850 to give them a chance to correct the problem or provide information as to why the item was left.

2. What day will my trash be picked up?: Your trash will be picked up every week on the same day. Recycling will be picked up every other week depending on your street. A list of streets is available and is also distributed with the COVRRA bill in July. Please keep this on hand as a reference. Here is a link to the List of A & B streets: /DocumentCenter/View/164/A_list
Trash Pick-up Days

3. Forgot to put your items out on your pick-up day? Going on vacation?: If you are unable to get your items to the curb on the day of your pick-up, it is still possible to bring your solid waste or recyclables to the Public Works facility at 100 Olsen Farm Road, Monday-Friday from 7 AM - 3 PM. Come inside for the key. There is no charge for recyclable items. Solid waste fee is $1.00 per bag.

4. What happens if the tipper barrel breaks, is damaged or gets lost?: The cart is owned by All American Waste and is being provided to you as part of the contract with the town. They are responsible for routine maintenance (e.g. wheel replacement). For repairs, call All American at 860-289-7850. If your cart is damaged or lost, call All American Waste to receive a new cart. The homeowner is responsible for the cost of lost or damaged carts. Currently the cost is $75, including delivery. They should be delivered within two days. Keep in mind this is no different than replacing your current trash can.

5. What do I do if my trash or recycling exceeds the tipper barrel capacity? Will they pick up additional items outside of the barrel?: No, only tipper barrels will be picked up. Limited amounts of household trash may be taken to the Public Works garage on Olsen Farm Road between 7a.m. and 3 p.m. on Monday through Friday. There is a $1 fee per bag for solid waste items. Excess recyclables can be disposed of free of charge.

6. I have too much cardboard to fit in the barrel, what do I do?: Cardboard is accepted, free of charge, at the transfer station.

7. How do I obtain a different size of tipper barrel?: You can tall the Tax Office at 860-742-4066 for instructions on how to do so. There is a $75 administrative cost to change cart size.

8. I'm experiencing a hardship and would like to reduce my tipper barrel size. Can the swap fee be waived?: There are changes in citizen’s lives beyond their control which raise the need to change the size of tipper barrels. In these cases the Town Manager shall have the authority to waive the tipper barrel swap fee. To qualify for a hardship waiver, the citizen must complete an application detailing the hardship. The hardship must meet the definition as described in the application form.
Download the application form

9. Do I need to use plastics bags in the tipper barrel or can I put trash directly in?: This is your choice but using plastic bags may help keep the container clean.

10. Who is responsible for cleaning the barrel?: The user of the cart is responsible for cleaning. Hosing them out with a mild detergent solution is recommended as needed.

11. Can I mark my barrel with my name or street address?: Since the barrels are not owned by you, the only place they may be marked is on the inside of the cover. A Sharpie style marker works best.

12. How do I dispose of electronics?: All electronics are now accepted at the transfer station, free of charge.

13. How do I dispose of metal?: Metal is now accepted free of charge at the transfer station. If you have significant quantities you may be able to get some money by taking your load to scrap metal dealers in Manchester, Columbia, or Willimantic.

14. Can I recycle shredded paper?: Shredded paper is not an acceptable recyclable item ... check out this link:
shredding!

15. I am elderly or handicapped and unable to bring my trash to the curb, what are my options?: Please contact the town’s Human Services office at 860-742-5324 to discuss your needs. Limited service for picking up carts at the house is available upon providing proof of medical condition.

16. How should i dispose of Sharps?: Sharps may be disposed of in your trash tipper cart ONLY if they are packaged correctly. Please place them in a sturdy container (coffee can or laundry detergent bottle) with lid taped shut and marked "SHARPS".

For fiscal year 2021, Coventry's residential solid waste generated per capita is 841.412842 (in pounds)

For fiscal year 2020, Coventry's residential solid waste generated per capita is 792.1917375 (in pouds)