We expect all of our personnel to be courteous, fair, and professional. Occasionally however, you may feel that an officer or dispatcher has not handled a situation to your satisfaction. Sometimes issues can be resolved by speaking with a supervisor who might address the issue by explaining department protocols or general law enforcement procedures. If the situation is more serious, you may file a complaint in person, over the phone, or anonymously. The complaint can be investigated more thoroughly if you provide detailed information. You should ask to speak with a supervisor to file the complaint. If you come in person, you will be given a receipt that you have filed a complaint. If the complaint is against a supervisor, you may contact the chief directly. If the allegations are serious, an internal investigation may be ordered. Complaints that are less serious may be handled directly be a supervisor. You will be notified in writing of the outcome of the complaint. A complaint form is available here. Spanish version is here.